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Terms of Service

Read before using our services

Preamble

Welcome to Grandado.com and thank you for using our site. Grandado provides its services to you subject to the notices, terms and conditions set forth in this Terms of Use (the "Terms"). If you do not agree to all of the following you may not use or access Grandado Services (the "Services") in any manner. Please read the Terms carefully.

In addition, when you use any Grandado Service, you will be subject to the rules, guidelines, policies, terms, and conditions, including but not limited to the Privacy Policy, applicable to such services, and they are incorporated into this Terms by this reference. Grandado reserves the right to change this site and these Terms at any time.

These Terms of Use (the "Terms") are a binding agreement between you and the Gecom (HK) Limited.

Note: This address is not suitable as a return address. To return your product, please follow the procedure as set in these Terms or contact our customer service for more details

Accessing, browsing, making a purchase or otherwise using the site indicates your agreement to all the terms and conditions in this agreement.

You may be required to enter into a separate agreement, whether online or offline, with Grandado for any Service ("Additional Agreements"). If there is any conflict or inconsistency between the Terms and an Additional Agreement, the Additional Agreement shall take precedence over the Terms only in relation to that Service concerned.

By using this site, you accept this Agreement and certify that you are above the age of majority in your state or jurisdiction. Additional terms and conditions apply to some services offered on Grandado and may be found at the place where the relevant service is offered.

We may change the terms of this Agreement from time to time. By continuing to use this site Grandado after we post any such changes, you accept the Agreement as modified.

1. Use of Grandado

You certify that the information you provide on the site Grandado is accurate and complete. You will be responsible for the confidentiality of your password and for all statements made and acts or omissions that occur on your account. If you believe someone has used your password or account without your authorization, you must notify Grandado immediately. Your account may also be restricted or terminated for any reason, at our sole discretion.

We may also change, restrict access to, suspend, or discontinue Grandado, or any portion of the site Grandado, at any time without notice.

Grandado or its affiliates have no liability to you for content on the site Grandado that you find offensive, indecent, or objectionable. Certain products are labeled with age restrictions and may be intended for mature audiences only. By ordering an age-restricted item, you certify that you satisfy the age restrictions.

If you are under the age of majority in your jurisdiction or state, you may use the site Grandado only with the involvement of a parent or guardian.

Some Grandado services may allow various sellers to share information, to list and sell products (“Products”) to customers. When purchasing on Grandado, the contract for sale is solely between you and the seller.

The seller is responsible for their products, listings, and fulfillment of your order.

Please check all details and any restrictions regarding each Product thoroughly before you place your order.

If Grandado services or the products purchased via Grandado are prohibited by any applicable laws in your state or jurisdiction, then you aren't authorized to use the Grandado services. We are not responsible if you use the services or products purchased via Grandado services in a way that breaks the law.

The information contained herein, including but not limited to all product information, are for informational purposes only and are not intended, nor should it be used, as a substitute for professional medical advice, diagnosis or treatment. Grandado does not provide any medical, advice, diagnosis, or treatment. With regard to any requests for services, please note that it is solely your responsibility (or the responsibility of the person receiving the services) to control any medical or health conditions and/or special needs that may affect or be affected by the services or products (including, but not limited to, information regarding allergies and health problems).

2. User Account

To use Grandado services you may need to create an account and select a password and username. You may not select as your username a name that you don't have the right to use, or another person's name with the intent to impersonate that person. You must not create multiple accounts and you must not let others use your account. You may not transfer your account to anyone else without our prior written permission. You certify that the information you provide on the site Grandado is accurate and complete. You will be responsible for the confidentiality of your password and for all statements made and acts or omissions that occur on your account. If you believe someone has used your password or account without your authorization, you must notify Grandado immediately. You shall not share your account and password with anyone, and you must protect the security of your account and your password. You are solely responsible for all activities associated with your account. In the case of any unauthorized use of your account or password or any other breach of the security of your account, you must immediately notify Grandado.

3. User Content

Grandado allows users to submit and share comments, feedback, submissions, suggestions, questions, reviews, and other content through the site Grandado ("User Content").

By submitting Content, you warrant that (1) you are the sole author and owner of the User Content; (2) you are at least 18 years old or if you are under the age of 18, you are at least 13 years old and your submission has been made under the supervision of a parent or a legal guardian who agrees to be bound by this Agreement; and (3) use of any User Content you supply will not violate any term of this Agreement and will not cause injury to any person or entity.

A. License Grant for Submitted Content

If you make any submission to the site Grandado, you automatically grant or warrant that the owner of such content has expressly granted Grandado, a royalty-free, perpetual, irrevocable, worldwide, unlimited, nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content material in any media or medium, or any form, format, or forum now known or hereafter developed. Grandado may sublicense its rights through multiple tiers of sublicenses. You should not submit any User Content to us that you do not wish to license to us. Grandado is and shall be under no obligation (1) to maintain any User Content in confidence; (2) to pay any compensation for any User Content; or (3) to respond to any user User Content. You grant Grandado the right to use the name that you submit in connection with any User Content.

B. Prohibited Content

You represent and warrant that you will not submit the following User Content:

a) Content that is false, inaccurate, or misleading;

b) Content that contains your full name(s), or any other confidential identifiable information of yourself or others;

c) Content that violates any local, country, state, federal, or international laws and regulations;

d) Content that infringes on the rights of others, including patents, copyrights, trademarks, trade secrets, publicity or privacy rights;

e) Content that is unlawful, obscene, derogatory, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by Grandado in its sole discretion;

f) Advertisements, solicitations or spam links to other websites or individuals, without prior written permission from Grandado;

g) Chain letters or pyramid schemes;

h) Content that impersonates another business, person or entity, including Grandado, its related entities, employees, and agents;

i) Content that contains viruses or another harmful computer code;

j) Content that victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;

k) Content that you were compensated or granted any compensation by any third party unless otherwise authorized by Grandado in writing;

l) Content that violates any policy posted on the site Grandado, or interferes with the use of the site Grandado by others.

Although Grandado cannot monitor all Content, you understand that Grandado shall have the right, but not the obligation, to monitor the Content of the site Grandado to determine compliance with this Agreement and any other operating rules that may be established by Grandado from time to time. Grandado shall have the right, in its sole discretion, to edit, move, delete, or refuse to post any Content submitted, to or posted on, the site Grandado for any reason, including violation of this Agreement, whether for legal or other reasons. Notwithstanding this right of ours, you are solely responsible for any Content you submit, and you agree to indemnify and its affiliates for all claims resulting from any Content you submit.

4. Order Acceptance and Billing

All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of this Agreement and may result in order cancellation. Prior to accepting an order, we may also request additional information from you. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. Grandado may request a pre-authorization for some orders placed online with a credit or debit card. This pre- authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.

By confirming your purchase, you agree to pay all applicable fees, taxes, and other charges associated with your use of Grandado services. In addition, you acknowledge your personal responsibility for paying taxes and customs duties. You agree that, where applicable, you will act as the importer of the purchased products.

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s). Read also the Grandado "Payment Methods"

5. Pricing Information

Grandado cannot confirm the price of an item until after your order is placed. Pricing errors may occur on the site Grandado or through Grandado marketplace retailers. Prices are subject to change at any time. Grandado reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Grandado. Due to separate and applicable tax jurisdictions, your purchases may be subject to specific sales, use, customs, or value-added taxes, and the shipping time and associated costs may increase accordingly. Grandado may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Pricing for products may be different on the site Grandado or on Grandado mobile applications (pricing and availability remain subject to confirmation at checkout for mobile users).

6. Discount Promotions

Discount promotions are limited to certain periods and may expire or discontinue with or without notice. Any promotions made available through the Grandado may be governed by rules that are separate from these Terms of Use. If the rules for a Promotion conflict with these Terms of Use, the Promotion rules will govern.

7. Shipping and delivery

Grandado will execute accepted orders with the most convenient speed but at the latest deliver the order within 25 working days, unless another delivery period has been agreed. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will receive notification no later than 25 working days after he has placed the order. In that case, the consumer has the right to terminate the contract without penalty and the right to any compensation. The aforementioned conditions may differ in case of FORCE MAJEURE (19.1)

As soon as we receive an order, it is processed through our automatic system as quickly as possible to minimize the time for ordering and shipping. Unfortunately, despite our best efforts and dedication, we can not always prevent a single package from being delayed in transit. To ensure that there is enough time for the package to arrive, all our customers have 3 months after the official delivery time to let us know if the order has still not arrived. Once this period has elapsed, it is no longer possible to investigate the destination of the packages, so it is important that you let us know in a timely manner.

Once this period has elapsed, we can unfortunately no longer issue a refund or resend.

Please note that currently, delivery is only possible to the following states: Delaware, Florida, Oregon and Texas

8. Returns

The products can be returned by private customers within 100 calendar days from the delivery date of the products. If the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated by him, has received the last part shipment. Deliveries to companies are excluded from our returns policy. Only when Grandado receives the returned product(s) in perfect condition and original packing a reimbursement of the entire cost* of the purchase can be fulfilled by wire transfer within 14 days.

*Whether or not reimbursement of the return shipping costs depends per country.

Wrong, defective, damaged, or incomplete products:

When customer received a wrong, defective, damaged, or incomplete product, a return form must be sent via the customer service portal with photos of the received product. Please see our Refund & Returns Policy page for additional information.

9. Third-Party Sites

Grandado site may contain hyperlinks to web-sites operated by third parties, or to materials or information made available by third parties over which Grandado has no control. Any link you make to or from the Third Party website will be at your own risk. Any use of the Third Party website will be subject to, and any information you provide will be governed by the terms of the Third Party website, including those relating to confidentiality, data privacy, and security. We strictly recommend that you read the terms and policies of such Third Party websites before using them. Any separate charges or obligations you incur in your dealings with these Third Parties are your responsibility. Grandado makes no representations or warranties, either express or implied, regarding any Third Party website. In particular, Grandado makes no representation or warranty that any service or subscription offered via Third Party will not change or be suspended or terminated.

10. Information Provided on Grandado

Grandado and our customers post a variety of material on the site Grandado including without limitation, merchandise information, product descriptions, reviews, comments and in store now information (collectively, "Materials"). The Materials that appear on the site Grandado are for educational and informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before you act on information you have found on the site Grandado, you should confirm any facts that are important to your decision. Grandado and its information providers make no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the information on the site Grandado is not responsible for, and cannot guarantee the performance of, goods and services provided by our advertisers or others to whose sites we link. Product information contained on the site Grandado may be different from information contained on the product materials due to manufacturer changes. If you find a product is not as described, your sole remedy is to return it in unused condition (excluding products that are not eligible for return).

Grandado, ITS AFFILIATES, AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE MATERIALS LOCATED ON ANY OF THE SITE Grandado

11. Export and Import Policy

You acknowledge that some goods licensed or sold on the site Grandado are subject to the customs and export control laws and regulations of Hong Kong and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received and agree to comply with all applicable laws. By importing, purchasing or using products from the site Grandado, you agree to abide by applicable laws, rules and regulations of above-mentioned authorities.

You may not use, export, import, or transfer Products purchased via Grandado website, except as authorized by U.S. law, the laws of the jurisdiction in which you used purchased Products, and any other applicable laws.

All orders will be shipped from warehouses in China. Shipment of all packages are including all export charges! When ordering at Grandado the prices associated with the products are charged and possible increased with shipping costs. Customer is personally responsible for import of delivered goods and liable for any expenses of import taxes, import handling charges and VAT when purchasing products from Grandado.

12. Intellectual Property

All copyrights, trademarks, trade dress, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, written and other materials (collectively, the "IP") are owned, controlled or licensed by Grandado, one of its affiliates or by third parties who have licensed their materials to Grandado and are protected by Hong Kong and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on the site Grandado or your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party in a commercial manner. No license, right, title, or interest in any materials or software is transferred to you as a result of your use of the site Grandado or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP, the site Grandado or any related software. All software used on the site Grandado is the property of Grandado or its suppliers and protected by Hong Kong and international copyright laws. The IP and software on the site Grandado may be used only as a shopping resource.

Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the IP on this Site is strictly prohibited. The compilation (meaning the collection, arrangement, and assembly) of all IP on the site Grandado is the exclusive property of this site operator and is also protected by Hong Kong and international copyright laws.

Grandado names and logos, and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of the site Grandado are trademarks or trade dress of this site operator in Hong Kong and other countries. All other marks are the property of their respective companies.

13. Colors

We have made significant efforts to accurately display the colors of products that appear on the site Grandado. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect actual product color or finish.

14. Privacy Policy

At Grandado, we take your privacy seriously. We collect customer information in an effort to improve your shopping experience and to inform you about our products and promotions. We do not sell or rent your personal information to third parties, but we may share your information under certain circumstances that will be outlined below. This policy covers how we treat the personal information that we collect and receive from you. Personal information is information about you like your name, address, e-mail address, phone number, and other information that is not otherwise publicly available. If you have any questions about this policy, you can contact us via the customer service portal.

Changes in our privacy policy will be updated on our website. You can check revisions by looking at the date of the revision at the top of the policy.

WHAT INFORMATION DO WE COLLECT?

We only collect your name, postal address and phone number when you purchase a product. Read also our separate "Privacy Statement"

WHAT INFORMATION WE DO NOT COLLECT

We do not collect credit card information or see your credit card numbers at any point in the purchasing process. All credit card transactions are processed through Payment providers.

We also do not collect your friends' emails when you send a wish list to your friends.

HOW YOUR INFORMATION IS USED

When you place an order, or make a purchase from Grandado, we use your personal information to process your order. We send you an e-mail to confirm your order or may contact you by phone, postal mail, or e-mail if we have other questions regarding your order or purchase. When you place an order or make a purchase, we will use your e-mail and postal address to send you information about our products and promotions.

Grandado will never sell your information to third parties. In the unlikely event of a sale of some or all of our business, Grandado will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy. We reserve the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Grandado.

VISITORS FROM THE EUROPEAN UNION?

This section of the Privacy Policy applies only if you use our Site or services covered by this Privacy Policy from a country that is a Member State of the European Union, and supplements the information in this Privacy Policy.

Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your personal information, and to request access to, portability, rectification and erasure of your own personal information. Where the use of your information is based on consent, you can withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Requests should be submitted by contacting us at: privacy@gecom.hk

DELETE YOUR INFORMATION

You can change your information by logging into your account at Grandado or you can ask us to update or delete your personal information by contact us via the customer service portal. Please be sure to include your e-mail address and full name.

HOW TO EXERCISE CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS

Upon purchasing, you can agree to be added to our mailing list. If you do not want to receive information to enhance your shopping experience, please follow the instructions on the bottom of the e-mail you are receiving to automatically take you off our mailing list. You can also contact us via the customer service portal. Note that when you purchase from us, we will continue to confirm your order by email. In addition, we may also need to contact you by phone, e-mail or postal mail with other questions regarding your order.

PROTECTING THE PRIVACY OF CHILDREN

Grandado will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we find out that a patron of Grandado is under the age of 13, we will remove all personally identifiable information about that person from our files.

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

The California Code of Regulations defines a "resident" as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

If you are under 18 years of age, reside in California, and have a registered account with our website, you have the right to request the removal of unwanted data that you publicly post on the Website. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

We have collected the following categories of personal information in the past twelve (12) months:

A. Identifiers (such as contact details, real name, alias, postal address, telephone or mobile contact number, Internet Protocol address, email address, and account name)

B. Financial data (such as payment method or financial account information)

C. Commercial information (such as transaction information, purchase history, financial details, and payment information

D. Internet or other similar network activity (such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, system and advertisements)

E. Inferences drawn from other personal information (such as inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics).

We may also collect other personal information outside of these categories in cases where you interact with us in-person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;

Participation in customer surveys or contests; and

Facilitation the delivery of our services and responding to your inquiries.

  • Receiving help through our customer support channels;

  • Participation in customer surveys or contests; and

  • Facilitation the delivery of our services and responding to your inquiries.

More information about our data collection and sharing practices can be found in our Privacy Policy and our Cookie Notice:

You may contact us by email at privacy@gecom.hk, or by referring to the contact details at the bottom of this page.

If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal data.

Grandado has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

A. Identifiers (such as contact details, real name, alias, postal address, telephone or mobile contact number, Internet Protocol address, email address, and account name)

B. Financial data (such as payment method or financial account information)

C. Commercial information (such as transaction information, purchase history, financial details, and payment information

D. Internet or other similar network activity (such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, system and advertisements)

E. Inferences drawn from other personal information (such as inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics).

The categories of third parties to whom we disclosed personal information for business or commercial purposes can be found in our Privacy Policy.

Grandado has not sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.

Grandado will not sell personal information in the future belonging to website visitors, users and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data - Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

Right to be informed - Request to know

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;

  • the categories of personal information that we collect;

  • the purposes for which the collected personal information is used;

  • whether we sell your personal information to third parties;

  • the categories of personal information that we sold or disclosed for a business purpose;

  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and

  • the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights
  • you may object to the processing of your personal data.

  • you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data.

  • you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

  • you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.

To exercise these rights, you can contact us by email at privacy@gecom.hk, or by referring to the contact details at the bottom of this page.

ABOUT COOKIES

A cookie is a small file that websites store on your computer's hard drive when you visit their site. A cookie may contain information such as a unique identification number that websites use to track the pages that you visit on their site. Grandado uses cookies but will never store personally identifiable information in your cookie. We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site.

You can refuse cookies by turning them off on your browser, but if you turn off cookies, we will not be able to track your order with our shopping cart system, and you can contact us via the customer service portal.

LINKS TO OTHER WEBSITES AND SERVICES

Grandado may contain links to other sites. We do not control the privacy policies or practices of these websites. You should review those policies before providing any personal information.

Grandado is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

By using our website, you consent to the use of this information by Grandado Changes in our privacy policy will be updated here so that you will always be aware of what information we collect from you, how we use this information, and under what circumstances we disclose it

15. Affiliated links

Some of the links on this website may be affiliated links. Grandado may participate in an advertising program designed to provide partner sites with the links on Grandado web pages, to earn a commission by linking to the third-party sites or products. This doesn't affect the price of third-party products. If you purchase a product through an affiliate link, your cost will be the same. If you click on a third-party link, you will be redirected to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

16. Indemnification

You agree to defend, indemnify, and hold harmless Grandado and its affiliates from and against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from any third-party claims relating to: (a) your use of the site Grandado (b) yany breach by you of this Agreement; (c) your violation of any rights of another party, including without limitation any copyright, property, or privacy right or any third-party agreement; or (d) your violation of any applicable laws, rules, or regulations. In the event of such a claim, suit, or action, we will attempt to provide notice of the claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).

17. Termination

This Agreement is effective unless and until terminated by either you or Grandado. You may terminate this Agreement at any time, provided that you discontinue any further use of the site Grandado. Grandado also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site Grandado, if in Grandado’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Grandado, you must promptly destroy all materials downloaded or otherwise obtained from the site Grandado, as well as all copies of such materials, whether made under this Agreement or otherwise.

The following sections shall survive any termination of this Agreement: "Use of the site Grandado", "Content Submission", "Order Acceptance and Billing", "Pricing Information", "Information Provided on the site Grandado", "Export Policy", "Intellectual Property", "Indemnification", "Termination", "Disclaimer", "Limitation of Liability", "Privacy", and "General."

Any unpaid amounts you owe for Products purchased will remain due.

18. Disclaimer

THIS SITE IS PROVIDED BY Grandado ON AN "AS IS" AND "AS AVAILABLE" BASIS.

WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE Grandado OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SITE Grandado.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Grandado DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, Grandado DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THE SITE Grandado.

WE MAKE NO REPRESENTATIONS OR WARRANTIES CONCERNING ANY CONTENT CONTAINED IN OR ACCESSED THROUGH THE Grandado SERVICES, AND WE WILL NOT BE RESPONSIBLE OR LIABLE FOR THE ACCURACY, INTELLECTUAL PROPERTY COMPLIANCE, LEGALITY, OR DECENCY OF MATERIAL CONTAINED IN OR ACCESSED THROUGH THE Grandado SERVICES.

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING SUGGESTIONS OR RECOMMENDATIONS OF PRODUCTS OFFERED OR PURCHASED THROUGH THE SITE.

YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE Grandado SITE AND THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE Grandado SITE MAY NOT BE SECURE AND MAY BE INTERCEPTED OR OTHERWISE ACCESSED BY UNAUTHORIZED PARTIES. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Grandado IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR PROPERTY OR DATA THAT RESULTS FROM ANY MATERIALS YOU ACCESS OR DOWNLOAD FROM THE Grandado SITE.

IF YOU RELY ON ANY DATA OR INFORMATION OBTAINED THROUGH THE Grandado, YOU DO SO AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS THAT RESULTS FROM YOUR USE OF SUCH DATA OR INFORMATION.

YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE Grandado, THAT YOUR USE OF THE SITE Grandado IS AT YOUR SOLE RISK.

THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.

THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

19. Limitations of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL Grandado OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE Grandado SITES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF Grandado HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL Grandado BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE Grandado SITES DURING THE SIX-MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

20. General and Force Majeure

This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. Headings used in this Agreement are for reference purposes only and in no way, define or limit the scope of the section. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of Grandado to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Grandado's rights with respect to such breach or any subsequent breaches. This Agreement shall be governed by and construed under Hong Kong law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to this Agreement or your use of the site Grandado must be brought in the high courts of Hong Kong and you consent to the exclusive personal jurisdiction of such courts.

THIS PROVISION DOES NOT DEPRIVE EUROPEAN UNION CONSUMERS OF THE PROTECTION AFFORDED BY MANDATORY PROVISIONS IN THE LAWS OF THE COUNTRY OF RESIDENCE, WHICH MEANS THAT EUROPEAN UNION CONSUMERS ARE ENTITLED TO ANY RELEVANT RIGHTS UNDER THE LAWS OF THE COUNTRY OF RESIDENCE.

20.1 FORCE MAJEURE

Neither party shall be liable for any failure or delay in performing its obligations under this Agreement to the extent that such failure or delay is caused by a Force Majeure Event. A Force Majeure Event means any event beyond a party's reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party's), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.

21. Procedure for Making a Claim of Copyright Infringement

We respect the intellectual property of others. If you believe that your work has been copied and is accessible on the site Grandado in a way that constitutes copyright infringement, please contact us to report possible copyright infringement at: legal@gecom.hk

Possible intellectual property or design rights infringement in the country of import: Customer is personally liable for import if it was known that related products could be copies of products in the country of import to which registered property or design rights are locally valid.

Identity of the business:

Gecom (HK) Limited
Address: RM A08, 6/F, Manson Industrial Building, 8 A Kung Ngam Village Lane, Shau Kei Wan HK, Hong Kong SAR, PR China

Note: This address is not suitable as a return address. To return your product, please contact customer service.

Last updated on 31 May 2023

This is a Google translation of the original in Cantonese written valid version of the Grandado "Application and Acceptance of the Terms and Conditions".

No rights can be derived from this. The Cantonese version will prevail whenever there is a divergent interpretation between these texts.

The original Cantonese version can be requested at: legal@gecom.hk

Grandado. All Rights Reserved.

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